Whether you're a novice seller or someone who has been selling for a while, is to realize that there isn't any single secret to sales success. Consider what makes you think a seller is trustworthy and how you will manage to convey that same sense of trustworthiness through your sales and profile. Creating a listing is the first step in getting your item in front of buyers. Amid the current public health and economic crises, when the world is shifting dramatically and we are all learning and adapting to changes in daily life, people need wikiHow more than ever. An eBay Store not only gives you discounted fees and more free listings per month, you also get access to additional tools to manage and promote your business. … Please re-consider. Clearly state any issues or defects the item has in the description. If you must include additional information on your policies, ensure the length is shorter than your item description. eBay does not allow the names of websites or email addresses as user IDs, nor does it allow anything with the word "eBay" or the letter "e" followed by several numbers. Identify key information about your item - brand, type, size, weight, colour, etc. By Connor Sheridan 07 April 2020. Shipping overwhelms me. Probably the most well known of the risks is a "SNAD" claim, followed by a returned package that does not contain the item sold, but something of comparable size and weight instead. Popular items attract scammers who prey on inexperienced sellers who do not know how to protect themselves. It was easy to understand the, "This article thoroughly explained the process. I feel at ease now after reading your very thorough, "I'm still going through the article. "Lots of very helpful information in easy-to-understand language. "I have read everything and like your honesty policy! For people in the United States, it is www.ebay.com. See our policy for more information. This article has been viewed 2,167,917 times. Since so many people are already on eBay, spend some time checking that the name you want is actually available and come up with alternatives when your preferred name is already in use. Uploading tracking details after you've sent an item lets both you and your buyer see where it is along its journey, all the way through to delivery. Ebay is not what it use to be. Take advantage of eBay's 0% selling fees on sneakers today. Take photographs of your item from every angle that you think someone will find useful. Get as many photographs as your buyers will need. If you’re a managed payments seller, forms of payment will be automatically selected for you. Names like "iselljunk" or "chickmagnet69" seem unprofessional and can repel buyers. Choose moderately large, easy to read text fonts for your listing and don't overdo animation, clashing colors and other distractions. Every day at wikiHow, we work hard to give you access to instructions and information that will help you live a better life, whether it's keeping you safer, healthier, or improving your well-being. Just let the seller know that you're not satisfied with it, and he/she will work it out for you to make sure you're happy with what you get. If you haven’t already, register for a new account. Please consider making a contribution to wikiHow today. Keep a good eye on listings that appear at the top of the search results and those that appear to be receiving many bids. Names that are hateful or obscene can be blocked by eBay. Depending on your needs, we have a range of tools and options to help make sure your listing ends in a sale. If the defect isn't removed automatically, you may be able to appeal, depending on the circumstances. This avoids abuse by users who want to pose as eBay employees, or redirect customers to other, less reputable sites via eBay. This one-time process involves two simple steps: (1) register as an eBay member and (2) create a … An auction is a binding legal contract. Popsike.com is a free version dedicated for music sellers. Thank you. Check "Completed listings" or "Sold items only" under "Search refinement options.". Get photographs of any unusual feature, any defects, and so on. ", see what is selling and getting an idea if my item was one of the few or the many. So, how do you become knowledgeable about selling on eBay? When you add the best offer option to your eBay listings, you’re inviting buyers to negotiate with you. Is selling on eBay safe? Ensure your product listings are accurate. There's no fee to revise a listing unless you add a special feature or raise your asking price. If the listing has ended with a buyer, and the buyer has paid, you can get your account banned in short order for refusal to ship. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. Thanks. If you believe the feedback you received from a buyer isn't accurate or fair, you can try to resolve the situation by either replying to the feedback, or requesting a feedback revision. This is my first time, however, will do it! When you sell on eBay, you're responsible for complying with all applicable tax laws. Selling limits are designed to help you grow your business in a manageable way and ensure you can give your buyers great service. To increase your chances of making a sale, you'll usually want as many potential buyers as possible. Write a description that includes the manufacturer, size, weight, condition, color, and any other important information about the item. Try changing the search results by changing the options in the "Sort" menu. We're always here to step in and help if needed. On the other hand, the discounts eBay gives to Top Rated Plus sellers who offer discounts is small enough that a single return can cost more than the monthly discount for small sellers. Enter your search term to display live search results. If an item you list on eBay doesn't sell, we can automatically relist it for you to get it back in front of buyers. You normally get up to 50 free listings per month and pay 30 cents per listing for any additional ones, unless you want to add some upgrades to your listing. 3 min article. Include any original packaging and components, or clearly state in the description if your item is missing key parts. If you plan to sell casually, like selling items you no longer need or want, a personal account is the best option. What do I do to get a payment after selling something on eBay? Experiment with eBay's search features, and browse a few listings. Something went wrong. Keep it for exceptional circumstances such as broken, lost or stolen items. Simply add international shipping and your listings will become available to millions of eBay buyers worldwide. ", how to take better product photos for free, how to determine what to price your eBay items. You have the ability to end an auction up to 12 hours before it's due to end. If you officially don't offer returns, you can still take them on a case-by-case basis. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. Please consider making a contribution to wikiHow today. When the auction ends, you sell to … Easy to understand. You'll also pay fees for any optional listing upgrades and supplemental services you use. Check out eBay's seller information pages X Research source . Find out everything you need to know about getting the items you've sold to the buyer quickly and safely. The main thing is to establish yourself as a reliable member of the ebay community. They were clear and well-written, and now I am really interested. Even sellers with decades of experience get scammed occasionally. To make sure eBay is a safe place to buy and sell, we have policies that members have to follow. You can always try, but there's no guarantee that anyone will be interested in a broken item. I've been interested in selling on eBay for some time, but couldn't find any, "The article gave me points to consider more thoroughly than I had thought about before reading it, like browsing to, "I enjoyed reading this article on eBay because it explained all the ins and outs of selling on eBay. Doing so can bring heavy consequences upon you. Keep an eye on the invoices that eBay sends you and be a timely payer. I look forward to utilizing the, "I found the article very helpful and I like the step by step instructions. There is more to it than list it and sell it. When finding products to sell on Gumtree, check out Gumtree’s list of the top trending searches in each product category and research which items are the most popular sellers on the platform. If you don't agree with our decision after we've stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. If you have an existing business, you can also sign up for a business account. Check eBay's accepted payments policies to find out what is allowed. Know the Seller Look at the seller's rating (under the seller's username). There are some simple, practical steps you can take to reduce the risk of something going wrong with your buyers' purchases. When a buyer's deciding whether to purchase one of your items, the cost of shipping can make a big difference. If a sale is completed off eBay, neither buyers nor sellers are covered by our protection programs if something goes wrong, and you’ll still need to pay fees. First of all, a very large percentage of "designer" handbags out in the world … You don't want to get a reputation for selling junk. You can find a history of the items you've sold in My eBay or Seller Hub. All tip submissions are carefully reviewed before being published. Wish me luck! We know how important it is for sellers to receive their payments promptly, and we want you to receive your money as soon as possible. Think about space as an important issue. ", "Knowing my personal email address and trading name is different. Once you've set up your account, go to the "Sell" tab at the top of eBay's website. Non-managed payments sellers can also change their billing currency, link eBay and PayPal accounts, and change the PayPal account they use on eBay. No, there is no system for trading items on eBay. Think of "large print books" as an example of text size. So don't do that. Ebay cant force a refund on a cash on collection sale, right? Thousands of people sell on eBay everyday without a glitch, but when there is a problem it can be very costly. When you create a listing using the calculated shipping option, we use our shipping calculator to automatically update the shipping charge a buyer sees based on their location, and the details you provide on your package and delivery service. You can also relist items, and provide tracking information – all while on the go. Take advantage of free sales training. Also, your low feedback rating puts you at a disadvantage. However, once cancelled, a bid can't be reinstated. Whether you want to make some extra cash, clear out some unwanted items from around the house, or even start a business, it's easy to start selling on eBay. You'll find at least one at your local public library and it should be sufficient (as they all tend to say the same thing after a while and purchasing one isn't really worth it). You can use products built specifically for seller research, but you'll need to pay for these. You can usually make changes to your eBay listings, but there are some restrictions depending on what you want to change and when. You have very little space, so use it for what people are searching for (nobody is going to be searching eBay for items titled "L@@K" or "AWESOME!!!!"). Cancelling a sale after you have received payment will in most cases earn you a defect which can lower your selling status. Let the pictures and your text speak for themselves. ", reputation as a reputable sales site and make selling easier overall. ", the information very informative, as I am just getting involved in online selling. Be aware that if something is popular, there will be many sellers selling the very same things as you. Selling Digital Goods on eBay . However, eBay's search will automatically account for variant phrasings; it will also sometimes check category names in addition to the auction title. Do a search on specific terms and look at the titles of the auctions that come up. There may be times when you want to reply to feedback a buyer has left for you, or add a comment to feedback you've previously left for someone else. However, if your item has flaws, consider not selling it at all on eBay. The eBay Selling Process. It depends on what stage your listing is in. Rotate or crop any photos that might need it for a better appearance, and use photo editing software or eBay's photo editor to improve the picture. However, this is definitely not without risk, and you must think all of that through before selling. Thank you. If your item doesn't sell, or if there was an issue with the transaction that you resolved, you may qualify for a credit on some or all of the fees you paid. While it's sometimes helpful to tweak the shipping price a bit to be able to offer a lower price, and account for handling and supplies, most buyers will be put off by obviously inflated shipping charges. If your buyer hasn't gone directly through eBay checkout, you may need to send them an invoice. Working from home selling things can reduce overheads but if your stock starts taking over the space, your life won't be the same. From sending through the mail to arranging a local pickup, there are many ways to send items to your buyers. Quite helpful for those who, "I was looking for information to see what it takes to sell on eBay. Follow the instructions in the email to confirm your account. "A good, all-around article. Include your email address to get a message when this question is answered. Selling through auctions. I am planning on doing this for a substantial part of my income. eBay tailors its site to countries all over the world, so make sure that you are looking at your country's eBay site. Knowing the commission rates. It touched base on most any aspect of selling. Do not open an eBay account to sell your iPhone or designer handbag. Don't overcharge for shipping and handling. Use TAB key to navigate results. It also gives you useful data and recommendations to help you grow your eBay sales. If you no longer want to keep your eBay Store open, we can help you close it. You could have some luck with electronics, as some people will buy broken ones to refurbish them or use parts of them for other things. Canceling sales because you didn't get the price you wanted is infuriating to buyers, and eBay has a very low tolerance for this practice. There are dozens of books on how to sell on eBay. Thank you very much.". Making a few sales can help you figure out the best approach to selling your goods on eBay. Be careful of selling overseas. All fees for the previous month are automatically withdrawn from your linked PayPal account (and thereby, your bank account) around the middle of the next month. It's free to use and consolidates all our selling tools into one location. Some sellers clutter their listings with unrelated elements that that it makes the listing itself more difficult to read, and display improperly on mobile devices. You can choose whether to accept returns if a buyer changes their mind about a purchase. Your eBay Store comes with plenty of options to help you give it a professional look and set it up to suit your business. I had no idea, and this really pointed out some, "As a first-time user of eBay, I found the article interesting and informative. The graphics could be removed, but they provide a nice visual break. Insufficient information in a title will attract a far smaller number of potential buyers and/or bidders; consequently such an item will either not sell, or go for a much lower price than it would otherwise. If you have a specific price in mind for your furniture, you may want to choose the fixed-price listing option over an auction-style listing. Yes. Whether you sell a little or a lot, we have a range of tools and options to help you create and manage your listings effectively and increase your sales. To create this article, 109 people, some anonymous, worked to edit and improve it over time. If your account is activated for managed payments, please refer to our Store selling fees for managed payments sellers article (only for eligible, registered, and activated managed payments sellers) for the fees that apply to your account. The marketing and business tips are, "I never sold anything online. However, it's likely that you will have to pay for shipping to send the item back. If the return policy is marked as "Returns Accepted", the buyer can return it. Don't accept offers to sell an item or accept payments outside of ebay. If your account is activated for managed payments, please refer to our Selling fees for managed payments sellers article (only for eligible, registered, and activated managed payments sellers) for the fees that apply to your account. However, we may sometimes need to put a hold on your funds until your transaction is completed. Buy from sellers that take their own pictures. It shows payments you've made, selling fees, discounts, any refunds or credits applied to your account during the billing cycle, and recoupment charges. High-volume sellers can upload and manage their inventory in bulk using eBay File Exchange or our Merchant Integration Platform. If a defect on your account is eligible to be removed, we'll remove it automatically within 72 hours. There is an option to set a "reserve" price for your item while offering a low starting bid, but eBay charges extra for this and some buyers find it annoying. When you create a seller account, you'll need to add a payment method to pay for any eBay selling fees or charges. Thanks to all authors for creating a page that has been read 2,167,917 times. Report a problem with a buyer. Take note of what sort of information or photos you find most helpful to you as a potential buyer – the same type of information will be helpful to your potential buyers. It should be a … If you want to encourage buyers interested in your items to make a purchase, you can also send them offers. One of our top priorities is protecting our members, so sales that started on eBay can’t be completed off our site. Take clear pictures of the item from multiple angles and upload them to the listing. Once you have listed products for sale, keep them in a safe place. So now im wandering, whats the safe way to sell something like this? Prior to the last 12 hours of an auction, it's possible to lower the reserve price if you find that you're not getting bids. It also shows any past due amounts. Include alternative spellings and phrasings if you have space. You can change or update your billing information, including your address and automatic payment method, whenever you need to in the Account section of My eBay. ", I now have a better understanding of how to get started. For help deciding whether to do an auction format or a fixed price, scroll down! Start by selling inexpensive items. Keep an eye on buyers. Look for items that are easy to describe, photograph, and ship. That way you can create listing templates for yourself, or even just create one listing for multiple items. Answer questions from your buyers as the auction runs its course. Here are the general steps you'll need to take to get your listing online and sold. Potential buyers who see a new seller without feedback can be very wary that you're a "fly-by-night" seller, and they may hesitate to buy from you. If you offer a return policy, all buyers are allowed to return everything they buy from you for any reason; you can never refuse a return, even for buyer's remorse. "I am a newcomer to selling on eBay. However, if you accept PayPal payments, PayPal will charge a fee when you complete a sale, and the buyer pays with PayPal. We charge an insertion fee when you create a listing and a successful listing fee when your vehicle is sold. eBay offers 12 free photos on each listing. Leaving Feedback for your buyers is a great way to say thank you. Sign up. This should be used very sparingly though, as watchers may well have been excited about making bids and will be disappointed to see this as habitual. If you commit to selling something at auction on eBay, then you can't change your mind because it didn't reach a price high enough. You can block individual buyers or set buyer requirements based on specific criteria. Include all relevant words and spell them correctly. Don't use a trademarked name (such as a brand) unless you are the owner of it. It answered most of my questions. You may not be able to sell your items at a high enough price to make a profit, or you could end up with a lot of extra inventory that's hard to move. By offering more than one delivery option, you'll be able to attract different types of buyers. You will have a fixed monthly fee only if you open a store. Hyphen, period or underscore arrive is an advanced selling tool for your..., consider not selling it at all on eBay for selling really interested (... Touch how to safely sell on ebay a contribution to wikihow the main thing is to establish yourself as a `` good. Items you 've never sold online before, you 'll get an idea of how protect. As `` returns Accepted '', the cost of shipping can make a purchase is missing key.... 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